Monopaly Privacy Policy

We collect account information such as name, email address, business name, billing details, workspace details, login information, and team membership information.

When you use Monopaly workflows, we may collect business profile information, campaign inputs, creative assets, uploaded media, lead records, customer communication records, integration settings, analytics, usage data, support requests, and other information you provide.

If you choose to enable SMS account notifications, we collect the mobile phone number you provide and your SMS notification preferences.

We use information to provide, secure, operate, improve, and support Monopaly; process payments; manage subscriptions; create and operate advertising workflows; route leads; send account and service communications; and troubleshoot product issues.

We may use usage and analytics information to understand product performance, improve onboarding, detect abuse, and measure the effectiveness of features and campaigns.

Monopaly may offer optional SMS account notifications for opted-in account users. These messages may include lead alerts, campaign review and revision status, team invitations, integration status, security notices, and billing or subscription notices.

Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help. Consent to receive SMS account notifications is not a condition of purchase or account creation.

SMS opt-in consent and phone numbers collected for SMS purposes are not sold, rented, or shared with third parties or affiliates for their own marketing purposes.

We may share information with service providers that help us operate hosting, analytics, payment processing, authentication, customer support, advertising workflows, communications, security, and business systems.

We may share information when required by law, to protect rights and safety, to prevent fraud or abuse, or as part of a business transaction such as a merger, acquisition, financing, or sale of assets.

We do not sell personal information or lead submissions.

Monopaly may connect with third-party platforms such as Meta, payment processors, analytics providers, communications providers, and customer tools. Information handled by those services is also subject to their own terms and privacy policies.

You are responsible for ensuring you have the right to connect your accounts, upload data, and process customer or lead information through Monopaly.

You may update account information and notification preferences in your account settings where available. You may disable optional SMS notifications from settings or by replying STOP to an SMS message.

You may contact us at [email protected] to request access, correction, deletion, or assistance with your account information, subject to legal and operational limits.

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure.

We retain information for as long as needed to provide Monopaly, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and support legitimate business needs.

Questions about this Privacy Policy can be sent to [email protected].